Video: Can you hear me? Telephony and paging systems for production and processing facilities

Telephony and paging systems for production and processing facilitiesAn educational webinar focused on considerations for telephony and paging systems for noisy environments commonly encountered in production and processing facilities. This webinar covers some of the applicable standards and challenges with providing reliable voice communications in harsh environments, network reliability for analog and VOIP phone systems, sounds attenuation, speakers and ringers, and an overview of Page/Talk systems, PAGA systems, extending Ethernet for VOIP, and wireless intercom and Ethernet systems for harsh environments.

Read more Video: Can you hear me? Telephony and paging systems for production and processing facilities

 

— TRAILERS —

    

Join the Impact team, facilitated by Rudi Carolsfeld, Partner and Regional Manager for Western Canada as they cover topics related to sound and telephony; attenuation, amplification and notification in noisy environments; telephony systems including VoIP and; solutions for production and processing environments.

RUN TIME: 48:33

Video: Cutting Edge at the Edge: Security, Enclosures, Cellular, Last Mile Communications, and 5 G

Cutting-Edge-at-the-EdgeA practical webinar focused on real life applications at the edge of the network. Learn what the "edge" is and learn about specific technologies to support connecting at the edge as well as how to protect the networked assets that now reside at the edge. We will discuss wireless, cellular including 5G, challenging connectivity, and security at the edge.

Read more Video: Cutting Edge at the Edge: Security, Enclosures, Cellular, Last Mile Communications, and 5 G

 

— TRAILERS —

 

Join Impact partner Amelia Mannarino (Regional Manager for Central Canada) as she dicusses network architecture, technology and housing equipment at the edge. And hear guest speaker Ian Nelson from IBI Group as he dives into a real edge application.

RUN TIME: 1:00:40

Video: Technologie sans fil pour étendre les réseaux et la téléphonie dans les environnements hostiles

Technologie sans fil pour étendre les réseaux et la téléphonie dans les environnements hostilesUn webinaire instructif sur les technologies sans fil pour résoudre les problèmes associés à la création d'un réseau Ethernet et la téléphonie dans des environnements hostiles où le câblage réseau physique n'est pas une option. Premièrement, nous discutons des solutions utilisant des ponts point à point et des technologies de maillage sans fil pour Ethernet et la téléphonie. Ensuite, nous plongerons dans certaines technologies disponibles pour vous aider à créer un réseau redondant à l'aide du cellulaire et nous terminons avec une introduction à la technologie WiMAX pour créer votre réseau cellulaire privé pour vos environnements hostiles.

Read more Video:  Technologie sans fil pour étendre les réseaux et la téléphonie dans les environnements hostiles

 

— TRAILERS —

  Daniel Malouin and Samuel Nde Tene, Impact Technical Sales Representatives, host an informative FRENCH LANGUAGE webinar discussing extending emergency telephony networks wirelessly and WiFi Cellular and WiMax Networks.

RUN TIME: 44:35

Video: Wireless for Extending Networks and Telephony in Harsh Environments

Wireless for Extending Networks and Telephony in Harsh EnvironmentsAn instructive webinar on wireless technologies to solve the problems associated with building out a network for ethernet and telephony in harsh environments where physical network cabling is not an option. Firstly we discuss solutions using point-to-point bridges, and wireless mesh technologies for ethernet and telephony.  Then we dive into some technologies available to help build a redundant network using cellular and an introduction to WiMAX for creating your own private cellular network for your harsh environments.

Read more Video: Wireless for Extending Networks and Telephony in Harsh Environments

 

— TRAILERS —

Travis Roske and Daniel Malouin, Impact Technical Sales Representatives, host an informative webinar discussing extending emergency telephony networks wirelessly and WiFi Cellular and WiMax Networks.

RUN TIME: 44:35

Video: Technologie multi-fibres MPO/MTP, polarité, progrès et tests

video-technologie-multi-fibres-mpo-mtpUn webinaire informatif sur la technologie MPO / MTP. Ce webinaire commence par un aperçu des connecteurs MPO / MTP, puis plonge dans la question délicate de la polarité! Nous mettons en évidence certaines des utilisations et applications de la technologie multifibres, discutons de certaines avancées et passons en revue un outil pour aider à résoudre les problèmes de polarité sur le terrain. Nous terminons le webinaire par une discussion sur l'importance du nettoyage et de l'inspection des connexions multifibres et les méthodes de certification requises lors de la certification de certaines connexions multifibres à l'aide d'une référence a 2 et 3 cordons.

Read more Video: Technologie multi-fibres MPO/MTP, polarité, progrès et tests

 

— TRAILERS —

 

Travis Roske and Daniel Malouin, Impact Technical Sales Representatives, host an informative FRENCH LANGUAGE webinar discussing multi-fiber history, terminations, and polarity; advances; and inspection, cleaning, and certifying fibers with MPO connectors.

RUN TIME: 41:02

Video: MPO/MTP Multi-Fiber Technology, Polarity, Advances and Testing

MPO/MTP Multi-Fiber Technology, Polarity, Advances and TestingAn informative webinar on MPO/MTP technology. This webinar starts with an overview of the basics for MPO/MTP connectors, then dives into the tricky question of polarity! We highlight some of the uses and applications for multifiber technology and discuss some advances and go over a tool to help with polarity issues in the field. We round out the webinar with a discussion on the importance of cleaning and inspecting multifiber connections, and the certification methods required when certifying certain multifiber connections using a 2 and 3 jumper reference.

Read more Video: MPO/MTP Multi-Fiber Technology, Polarity, Advances and Testing

 

— TRAILERS —

 

Travis Roske and Daniel Malouin, Impact Technical Sales Representatives, host an informative webinar discussing multi-fiber history, terminations, and polarity; advances; and inspection, cleaning, and certifying fibers with MPO connectors.

RUN TIME: 45:45

Video: Communication in Campus Environments: Education, Healthcare, and Transit

Communication in Campus Environments: Education, Healthcare, and TransitAn educational webinar focused on considerations for critical communication systems in campus environments. This webinar will cover building and protecting WiFi networks in indoor and outdoor public spaces, considerations for building an emergency telephony network, as well as how to support communication to both WiFi and Telephony if physical category cabling is not an option (extending PoE and using Wireless telephony).

Read more Video: Communication in Campus Environments: Education, Healthcare, and Transit

 

— TRAILERS —

 

Impact partner Amelia Mannarino (Regional Manager for Central Canada) and Curtis Orth (Technical Sales Representative in Central Canada) help customers to solve network problems: high performance; mission critical; and harsh environments.

RUN TIME: 52:44

Video: Fiber to the X, Power to the X

Fiber-to-the-X-Power-to-the-XExtending connectivity to remote mission critical devices in harsh environments

An educational webinar on the transition to fiber optics and extending fiber and power for mission critical devices, discussing the importance of reliable network connections and reliable DC power. Includes examples using intermediate distribution facilities and closets, zone boxes and direct connections.

Read more Video: Fiber to the X, Power to the X

 

— TRAILERS —

Why are people migrating to fiber? Join Rudi Carolsfeld, Impact partner and Regional Manager for Western Canada to discuss the challenges of extending connectivity to remote mission critical devices in harsh environments.

RUN TIME: 43:41

Video-Saving $$ by Managing Airflow in Computer Rooms

Saving-$$-by-Managing-Airflow-titleAn educational webinar on airflow management in computer rooms, discussing the importance of hot air isolation and various containment techniques: whole room cooling, hot aisle, cold aisle, chimney with return plenum, and in-row cooling.

 

Read more Video-Saving $$ by Managing Airflow in Computer Rooms

 

— TRAILER —

Join Rudi Carolsfeld, Impact Partner and Regional Manager for Western Canada, to take a look at how you can save money by Managing Airflow in Computer Rooms: Containment, Chimneys, CRAC Units or In-row Coolers.

RUN TIME: 56:10

Video: Physically Securing Networked Assets

Physically-Securing-Networked-Assets-titleAn educational webinar focused on options for physically securing networks in different environments. Including monitoring and notification considerations for IT and OT, locking options, smart locking considerations for all environments, and the importance of audit trails for PCI compliance, NERC, CIP etc.

Read more Video: Physically Securing Networked Assets

 

— TRAILERS —

Join the discussion with Amelia Mannarino, Impact Regional Manager for Central Canada, and Curtis Orth, Impact Technical Sales Representative. Learn about security concerns in IT and OT environments, remote infrastructure management, security in datacentres and computer rooms, and keyless access control in an OT environment. You'll want to see the LIVE demo!

RUN TIME: 1:00:18

Video: NEMA Enclosure Considerations

NEMA-Enclosure-Considerations-titleProtecting Critical Assets in Harsh or Semi-Harsh Environments

An educational webinar focused on how to protect networked assets when they must be housed in less than ideal environments. Covering light industrial spaces, outdoor harsh environments (transit, utilities, water/wastewater), mining, oil and gas, nuclear (environments with radiation), dusty environments etc.  

Read more Video: NEMA Enclosure Considerations

 

— TRAILERS —

Impact partners and regional managers Amelia Mannarino (Central Canada) and Rudi Carolsfeld (Western Canada) join to discuss networked assets and the options for less than ideal environments.

RUN TIME: 48:14

Video: Bringing Networks to the Edge

Communications for Transit, Utilities, Water/Wastewater, and Mining

An educational webinar focused on how to build mission critical OT networks, including how to choose a network topology, build in resiliency with RSTP, time synchronization, redundancy protocols, VLANing, and more.

Read more Video: Bringing Networks to the Edge

 

— TRAILERS —

Amelia Mannarino, Impact Regional Manager for Central Canada, addresses relevant and vital issues around mission critical OT networks.

RUN TIME: 51:21

Video: Security and Emergency Response Tools

Security-and-Emergency-Response-Tools-titleEmergency Telephony, Help Points, and Facilitating PoE Devices @ the Edge

An educational webinar focused on who needs to use emergency help points (Education, Hospitals, Mass Transit, Governments etc), what our compliance obligations are, how to choose between VoIP or Analog, technologies to meet AODA compliance (Hearing loops), and extending PoE beyond 90m.

Read more Video: Security and Emergency Response Tools

 

— TRAILERS —

Amelia Mannarino, Impact Regional Manager for Central Canada, and Curtis Orth, Impact Technical Sales Representative, join to discuss Security and Emergency Response Tools – what your needs are and how to address them.

RUN TIME: 42:53

Video: Cyber Security and Security of Mission Critical Networks

Cybers securityAn educational webinar on Cyber Security and Security of Mission Critical Networks specifically focus on Operation Technology (OT) networks. Covering concerns in IT/OT, cybersecurity frameworks for OT (OEB Framework, NERC CIP, NIST, etc), cyber appliances like intrusion detection, and physical security to comply with a chosen framework.

Read more Video: Cyber Security and Security of Mission Critical Networks

 

— TRAILERS —

Join Amelia Mannarino, Impact Partner and Regional Manager for Central Canada, for an in-depth educational webinar on Cyber Security and Security of Mission Critical Networks.

RUN TIME: 48:57

Mission Critical Network

mining solutionAlong with Siemens RuggedCom, an Ontario based company, Impact Technical Products helped re-build a mission critical, harsh environment industrial network for an Ontario based gold mine.

 

Read more Mission Critical Network

 

THE CHALLENGE

While the Impact team was working a mining trade show in Northern Ontario they were approached by the new IT manager of a gold mine.

He had been working at the mine just long enough to understand that they were:

  1. having many intermittent problems with their up-time and reliability with their industrial network
  2. requiring the addition of many more critical systems in the near future
  3. needing to expand their network beyond the surface only, and migrate to as far as 5700 ft. underground.

 

The IT manager asked “How tough are your Siemens RuggedCom network switches and routers anyway? We have been using a variety of brands and frankly, they don’t survive our environment.”

We talked about the Siemens RuggedCom harsh rating which includes a temperature rating of -40 to +85 degree temperature rating and we explained how that is most reliable because the temperature is not reliant on cooling fans that eventually not only stop working, but also attract dirt and contaminants.

We discussed that the Siemens RuggedCom product is shielded by a heavy metal construction that protects from HMI/RFI disturbances, thus allowing the product to be used where required in the plant.

As well, we highlighted the Class 1 Div 2 rating that makes the product resistant to environmental contaminates.

What about vibration? the IT manager asked. The Siemens RuggedCom product is tested in H.A.L.T. test chamber on a vibration bed that induces forces from 6 axis, while the temperature is fluctuated 80 degrees per minute.

mining solutionTHE STARTING POINT

The IT Manager agreed to try a couple of switches and place them in the most challenging areas of their plant to evaluate  for themselves, in their own harsh environment.

After six months of evaluation, the IT Manager invited us along with our Field Application Engineer to visit the plant. “well…your product is still working out there and we’ve seen no problems…we’d like to get your assistance to help stabilize our current network and also allow us a plan for our future needs.”

We toured the facility and did an audit of their network and came away with a plan to redesign their current network. Our engineer created a design and logically created a topology that provided reliability and redundancy. If they were going to load mission critical or human safety functions to their network, data had to flow consistently with zero packet loss.

A few weeks later the design was completed and a bill of materials was suggested. The IT Manager worried about how to best cut-over from their existing network to the new Siemens RuggedCom network. We suggested that the switches and routers could be built and the network could be set-up at the factory in Vaughan, Ontario prior to delivery to the site. The product was built and devices configured the network were connected together according to the engineer’s design. The IT Manager and his key team member came and did a factory acceptance review of the network. When satisfied they approved it and the network was disconnected boxed and tagged. The product was shipped to the mine and during a scheduled plant shut-down the factory engineers arrived to complete the integration and set-up on site.

That done, we enrolled the IT team for full switch and router training courses at the plant. We pointed out the devices come with a full 5-year warranty that includes over the telephone support and free firmware upgrades. However, the IT Manager felt they needed a priority service to work with a factory engineer remotely, as required. He reasoned that since they are a 24/7 operation 8 hours away from Toronto, they needed a higher level of support.

That initial part of the network has been running for over 4 years. Since then, much has changed and much has been added. Along the way, our engineers have travelled up to the site several times to ensure the network stayed true to the design and any additions would retain the goal of reliability and redundancy. Since then, the network has grown to over 250 nodes on the surface but also to every level underground to a depth of 5700 ft.

The network monitors and controls many critical functions, a few of which include:

  • Air-flow
  • Seismic activity
  • Personnel lifts
  • Man-tracking
  • Air handling
  • I.P.  Emergency Telephone

…and the network continues to grow. The latest challenge is to remotely manage automated guided vehicles (AGV) underground. Since the beginning we have supplied  and added a variety of products to this network:

  • Layer 2 network switches
  • Layer 3 Network routers
  • Copper to fiber media converters
  • Power over Ethernet switches
  • Wi-Fi switches

With so many Siemens RuggedCom devices in the network it became necessary to add network management software. We provided the RNMS software which, when installed, auto-populates the network devices and draws connections. The software permits the IT Manager a very granular view of each SNMP device, a look at the health of each device, gauge network traffic flow, and up-lift firmware upgrades all from his office on a single pane of glass on his computer.

RECAP

The solution we provided was planned and designed properly to remove the intermittent issues and add redundancy. The proper product was specified to meet the challenges of the harsh environment. The initial installation was factory tested and fully integrated to achieve a crisp cut-over. As adds and changes were made, we continuously reviewed the design to ensure the guiding principles were observed. The solution was scalable to meet present day and future needs. Smart people were dispatched along the way to help integrate the smart products. Training provided the customer self-sufficiency, very important considering their remote location. Management software was installed to provide real-time visibility remotely without having to take a 4-hour round trip underground….and so it continues. As the network grows and changes, we’ll be there every step of the way.

Mining

mining carA northern Ontario mining company needed to update its unreliable communications network. Impact Technical Products arranged for a needs analysis, network redesign, solution, and implementation plan using mission-critical RUGGEDCOM products designed for harsh environments. The process included building and configuring a custom solution, testing it in RUGGEDCOM’s labs, and training the mining company’s staff in its operation.

Read more Mining

 

THE CHALLENGE

The communications network of a northern Ontario mining company had become unwieldy over several years with the addition of various products meant to provide quick fixes. Over time, those fixes created problems, including unreliability.

In search of a solution, the client bought two RUGGEDCOM boxes from Impact, and tested them for six months. While they liked the RUGGEDCOM product, the client realized that they had simply introduced another quick fix without analyzing the root causes of their problems. They returned to Impact with a request for assistance to deploy a mission-critical communications network for the harsh mining environment.

mining solutionsTHE SOLUTION

The Impact team started the process of solution-building by introducing the company to professional engineering consultants who provided analysis and recommendations on how to move forward. “At the end of a week, the client had a network redesign and a list of issues that needed to be addressed in the short- and long-term,” says Impact president and CEO, Dino Mannarino. “They also came up with a list of materials needed to upgrade the network in phases.” Impact took the product order to RUGGEDCOM to build, configure, test and install. Senior mining staff came to the factory to review the network in the lab and train on it. The product was then packed up, labelled and shipped to the mine, where engineers completed the initial installation and integration onsite.

Steps:

  • Engineering group analyzed issues and wrote recommendations for solution.
  • Products ordered, built, tested; client trained on network.
  • Initial installation completed during annual mine shutdown in July.

 

THE RESULTS

For the client—the mining company—the solution has brought many improvements and efficiencies. These include:

  • The RUGGEDCOM network is now running every essential service in the mine, from tracking workers underground for safety, air-handling and controlling seismic activity in the mine to printing paycheques.
  • Network management software allows management to view all aspects of the operation digitally.
  • A service agreement allows the engineers to link to the facility so they can troubleshoot online.

For the manufacturer (RUGGEDCOM):

  • Impact has brought a long-term customer to the equation.

 

Impact continues to provide ongoing support and assistance to the mining company.